NeedsAttn
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Instantly Perfect Service Delivery

For Hospitality, Retail, and Business Services: Eliminate Service Lags Before They Become Complaints.

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The Details That Define Your Brand's Excellence

Whether you manage a five-star resort, a busy cafe, or a corporate office, every detail shapes the customer and employee experience. Don't let a minor operational oversight—like a **downed restroom** or a **broken machine**—undermine your quality standards.

**NeedsAttn** is the revolutionary alert system that empowers your users to instantly notify your team when a service area or machine needs attention, ensuring you can fix the issue before it impacts reputation or productivity.

The NeedsAttn Service Cycle in Action

Why NeedsAttn is Essential for Modern Operations

Zero-Wait Resolution. Maximum Satisfaction.

Whether it’s a customer in a restaurant or an employee in an office, users don't want to hunt down staff to report a fault. NeedsAttn makes reporting effortless and immediate.

  • How it Works: A quick scan of a QR code lets the user anonymously with high privacy and instantly send a service request tailored to the exact location (e.g., "Men's Restroom - Needs Soap").
  • The Result: Your maintenance, cleaning, or service team is alerted immediately, allowing them to dispatch service within minutes. This shifts you from reactive complaint management to proactive resolution.

Protect Brand Value and Optimize Operations

Every resolved issue becomes a positive interaction. NeedsAttn helps you measure quality control and identify hidden pain points across all your sites.

  • Service Excellence: When a coffee machine breaks down and is fixed before most people notice, it creates a "wow moment" for your internal and external customers.
  • Actionable Data: Pinpoint which restrooms need more frequent checks, which machines fail most often, and which team members are delivering the fastest response times.

Features Built for the Modern Operator

Location-Specific Alerts

QR codes generate requests that are automatically tagged with the precise location, routing the alert to the nearest available team.

Role-Based Dispatch

Alerts are routed instantly to the specific team (e.g., Housekeeping, Maintenance, Front Desk) responsible for that area or asset.

Performance Analytics

Track response times, common service areas, and fault frequency across all your locations and machines to optimize resources.

Seamless Integration

Easily connects with existing management and team communication platforms (e.g., Slack, SMS, internal ticketing systems).

"From hotel public spaces to our employee breakroom machines, the ability to instantly triage issues has been a game-changer. We've seen immediate jumps in customer satisfaction scores."

Be the First to Deploy NeedsAttn

We are currently onboarding early adopters in **Hospitality, Retail, and Business Services**. Join the waiting list to secure priority access, integration support, and exclusive early-bird pricing.